Expected more guidance but mostly had to figure it out myself
I had honestly expected the sales and sign-up process to be more straightforward with clear guidance from the start. There was minimal hand-holding and I found myself piecing together quite a bit on my own. The initial emails and information given were brief and didn’t fully explain the sequence of what to do next, which made me a bit hesitant at first. I appreciate that the payment and invoicing systems worked without major issues, so that part was fine. However, the feature descriptions and labels on the site were a bit confusing, making decisions harder than necessary before I committed. It felt like a lot of trial and error, and I wasn’t expecting to spend time troubleshooting just to understand the basic offerings. I think if there had been a more comprehensive walkthrough or better communication before purchase, it would have made the whole experience smoother. It is possible that some others might find the process easier, but for me this was not quite what I hoped for. The software itself seems okay once you get going, but the lack of upfront clarity lowered my overall impression.