expected more guidance but discovered stuff on my own
When I first signed up, I was expecting detailed guidance or onboarding that walked me through the entire interface step-by-step. Instead, I found a few general instructions but had to figure out a lot on my own. I was able to learn the dialer and database features by experimenting and exploring, which I actually enjoyed to some extent. I expected a smoother training flow, though, with more explanations about automatic updates and setting up payments. While some parts were clear, there were moments where I was unsure if I missed an essential step or setting. The telephonic support was accessible but not always proactive in guiding me through issues. The invoice and payment process was straightforward but needed some time before I was fully confident. Ultimately, I was able to get up and running, but it took more self-driven effort than I anticipated. Despite this, I do feel positive about the flexibility I had to explore the software at my own pace, which helped me understand its functions better.