I thought the training would have like a proper walkthrough or maybe some videos or step-by-step gui

I thought the training would have like a proper walkthrough or maybe some videos or step-by-step gui

I thought the training would have like a proper walkthrough or maybe some videos or step-by-step guides but actually it was kinda all over the place. Most of the stuff I needed to figure out myself. The onboarding wasnt very straightforward either, I had to kinda jump between different sections and learn things as I tried to get stuff done. The calling tools were okay, but I was hoping for more clear instructions on how to set up the dialer or use the database features. The software itself I guess worked fine when I started using it regularly but getting there was a hassle. Support was helpful on phone once I got through, and payments and sign-up were easy enough. But overall, I feel like they leaned too much on me figuring it all out on my own, which was not what I was expecting from the training. Maybe if the onboarding steps were in a better order or had more guidance I would have rated it better. As of now its frustrating rather than smooth, especially as a beginner trying to work remotely.