Expected more from WFHI compared to my earlier tools
Before investing in the WFHI software, I had certain expectations based on my experience with other platforms. Unfortunately, the sales and pre-purchase process here didn’t align fully with those hopes. The initial information was somewhat generic and didn’t fully clarify how the software would suit my specific needs. Compared to other services I have used, which provided detailed demos and trials, this felt less comprehensive. The onboarding explanations were not very personalized, resulting in some confusion during setup. While the database feature seemed adequate, the support and communication prior to purchase lacked the depth I was accustomed to. The sign-up and invoicing process was standard, but not as streamlined as I had hoped, lacking some automation features. Still, the software runs stably, and with better guidance this could have been a more positive experience. I expected a smoother and more tailored pre-purchase interaction based on my history with comparable tools.