2 out of 52 of 5Verified purchaseTraining and onboarding
Expected more from the onboarding and training
My expectation was to get a very structured and clear onboarding process, with easily understandable training materials and quick support. To some extent, the training did cover basics well and there were useful videos to watch. However, I found some of the instructions lacking clarity, which slowed me down when I was trying to set up the calling tools and database. The support was polite but sometimes delayed in response, which was frustrating when I needed quick help. Overall, while it met some of what I expected, there was a gap between the initial promises and the actual experience. I guess it could work better for those who are already comfortable with such platforms.