Expected more from onboarding but it handled problems well
I went into onboarding expecting a smooth, clear setup with minimal issues. Initially, the training seemed overwhelming because I encountered some glitches with the calling tools and had trouble syncing my contacts in the database. However, the way support handled those issues was quite commendable. They patiently walked me through troubleshooting steps over the phone, which improved things significantly. It wasn’t totally seamless, and the software took a bit longer to run as expected during those early days. Still, the automatic updates appeared to address many bugs proactively. Reflecting on it after some months, I feel that while my expectations around ease of onboarding were a bit high, the responsive assistance and subsequent improvements made the experience positive enough to continue comfortably using the platform.