Expected more from daily use than on first try
I expected the daily experience to be more consistent after the initial setup, but honestly, it fell short in several ways. While the sign-up and onboarding steps were mostly fine, the software behavior on a day-to-day basis didn’t fully match my expectations. The calling tools sometimes were laggy, which disrupted my workflow and caused frustration when trying to connect with contacts swiftly. The database feature was stable enough, but integrating new data entries felt cumbersome over time, unlike the initial smooth start. I genuinely appreciated the automatic updates as they kept the software somewhat fresh, but occasionally these updates disrupted active sessions without a proper warning, which was inconvenient. The telephonic support was responsive but not always able to immediately solve more complicated issues, so I sometimes waited longer than anticipated. Invoicing and payment processes were straightforward but lacked clarity on some minor fee details, leaving me uncertain at times. Despite this, I see that the framework is there and with more consistent improvements it could meet my expectations better. I have a small reservation about how often glitches occur during extended use compared to the clean first experience.