Expected more flexibility with working hours than what software allowed
I was surprised by how rigid the software felt in terms of matching the hours I actually work. The calling tools and dialer seem designed for a fairly fixed schedule, which didn’t sit well with my fluctuating daily routines. While the database feature was quite handy for managing contact details, aligning it with my unpredictable availability was tricky. On the positive side, the sign-up and payment process went smoothly without any hiccups. Support was polite and answered my questions but often referred to standard timings, which didn’t really help with the flexibility issue. Automatic updates seemed to improve some features, but they didn’t address the core problem of adapting to diverse work hours. I appreciate that some aspects worked as expected, but overall I felt the software didn’t fit well with my need for more customizable scheduling options. This surprise limited how effectively I could use the product within my actual working patterns.