Expected more engaging onboarding but it fell short
I had high hopes that the training and onboarding would be better than what I'd experienced before, especially since WFHI promotes remote workflow software for a modern approach. The initial training videos were decent and methodical, but honestly, much of the content felt generic and sometimes even slower paced compared to other platforms I've used. There was a noticeable lack of interactive elements which made it harder to stay engaged. However, I will say that the setup flow was clean and well-structured, giving a clear path for new users. What disappointed me was the limited personalization during onboarding—no tailored tips or adaptive help based on progress. Compared to previous experiences with other systems, WFHI's onboarding felt more rigid and less dynamic, which did affect my motivation. On the plus side, their telephonic support was fairly patient when I reached out with questions early on, which helped clarify some unclear points. Overall though, I expected a more streamlined and user-friendly experience that matched or surpassed other training I'd seen, but sadly, that's not quite the case here.