Expected more ease in finding training content
I was expecting the training and onboarding to be quite straightforward, but honestly, I found it a bit challenging to locate the exact materials I needed. The training modules were definitely detailed, but navigation was not very intuitive. I had to spend quite some time searching through different sections just to find basic instructions on using the dialer and database features. Once I finally found them, the content was useful and provided clear steps to operate the software. However, the lack of an easy layout made the initial phase frustrating. Automatic updates were applied smoothly, which was a good point, and the telephonic support was somewhat helpful when I reached out for clarification. Signing up and payment process were fine and did not cause any delays. Overall, I expected a more user-friendly experience when it came to accessing training resources directly, but I admit that once found, the information was adequate for my workflow.