4 out of 54 of 5Verified purchaseSupport and communication
Expected More Confidence in Support, But It Was Good
From the start, I expected telephonic support to boost my confidence in using WFHI’s services effectively. While the support agents were generally courteous and quick to respond, I found myself waiting slightly longer than anticipated during peak hours. This small delay occasionally left me unsure if my issues were acknowledged promptly. Nonetheless, the explanations I received were clear and helpful, which improved my overall comfort level by the end. I appreciated the proactive approach in following up with solutions, though a bit more speed would have aligned better with initial expectations. So, while I’m quite positive about the support quality itself, that minor reservation on wait times keeps me from rating it a full five stars.