Expected more confidence but got reliable service
I went into the WFHI sales and pre-purchase process with moderate expectations, mainly because I wasn’t quite sure how complex the onboarding would be. Initially, I thought it might be confusing, and the support might be slow given what I’ve heard from other services. However, the onboarding flow turned out to be clear, and my questions were answered reasonably fast, which boosted my confidence. That said, I did notice moments when the information felt a bit generic, which made me double-check if I was getting full clarity. The software features like the automatic updates and database management worked as promised, but I was hoping for more personalized assistance during sign-up. Compared to how I expected it might be a bit chaotic, this process is definitely better, though there’s room for improvement in how directly they address individual concerns. Overall, the good and the less perfect aspects balanced out, leaving me feeling pretty comfortable with the service.