Expected more clear steps, but the process wasn’t too bad
Looking back on the support and communication I received, I realize my expectations were a bit optimistic. I thought the steps would follow a smoother and more logical order, especially when trying to set up the database and dialing tools together. At certain points, the guidance felt a little out of sync, and I ended up repeating some actions because I wasn’t sure if I had done them correctly. However, the telephonic support was patient and eventually helped me straighten things out. I also noticed that some automatic updates changed the interface, which added confusion initially. The invoicing and payment info were, on the other hand, pretty straightforward and easy to keep track of. In the end, I think the process could be improved regarding flow, but it wasn’t frustrating enough to give a lower rating.