Expected more clarity during onboarding
I approached the training and onboarding with hopes that the resources would be comprehensive and clearly navigable. Initially, I found the introductory materials sufficient for understanding the basic flow, but as I moved deeper, locating specific sections that addressed my workflow challenges became cumbersome. The training interface allowed access to videos and documents, but some of them lacked detailed explanations or were organized in a way that led to repeated searching. While I appreciate the attempt to provide a broad curriculum, the segmentation between one-off setup tasks and ongoing tool usage was not distinctly outlined, which added to my confusion. That said, the onboarding team was accessible for basic questions via support, which was a saving grace. Still, it felt like the path from signing up to fully operating the system could benefit from a more structured roadmap. Considering the investment, I expected a smoother access to the exact training content needed for my remote team management. Overall, the experience was mixed, with some useful insights but also avoidable frustrations.