Expected More Clarity but Mostly It Was Fine
I went into the sign-up and demo expecting everything to be super clear because the initial emails sounded very straightforward. At one moment, I remember the explanation about the dialer’s features being a bit technical, and I had to ask for a repeat or a simpler explanation which wasn’t quite as smooth as I thought it would be. That made me pause a little in my enthusiasm, but the rest of the introduction and training sessions seemed to go more smoothly after that. Especially when I was navigating the database feature and trying to understand the automatic updates, things became clearer in a more gradual way. I appreciate that the invoicing and payment procedure was straightforward and worked without hiccups, so my one small concern was really just about early explanations. Still, overall, I’m satisfied and looking forward to deeper use of the software.