expected more but it wasn’t all bad
I thought this would be a more streamlined experience compared to other tools I’ve used before but it was a bit of a mixed bag. Signing up was pretty simple and the payment procedures were straightforward enough, so that part worked well. The onboarding and training components were clear, with useful explanations about the calling tools and database. This helped me understand how to organize my workflow remotely while using their software. However, I did face some issues with automatic updates causing slight disruptions, which was frustrating when I just wanted to focus on calls. Also, the telephonic support was hit or miss; sometimes the reps were very helpful and patient but on other occasions the response took longer than I expected. Additionally, I felt the invoicing process could be better integrated into the user dashboard, as it wasn’t as intuitive as I had hoped. So overall, there were good things like ease of access to training and decent support, but also some rough spots that kept me from feeling fully satisfied. I guess if you want a decent remote workflow tool with room for improvement, this could be a fair choice but don’t expect perfection right away.