Expected more but handled issues okayish
I was hoping the sales and pre-purchase phase would be smoother but it wasn’t entirely disappointing either. The software’s features mostly matched what I read about initially, but I ran into some trouble with the calling tools early on. When calls dropped unexpectedly, I was unsure if it was on my end or theirs, and the response to these glitches wasn’t immediate but not terrible either. The database feature did its job as expected, which kept my workflow from derailing. While I didn’t feel fully confident at first, the gradual fixes and updates improved things over time. So, it ended up being a mixed bag — it met several expectations but missed the mark slightly on reliability and quick support. This software might work fine for someone used to occasional technical hiccups, but if you want flawless performance right away, you could feel a bit let down by what you get in those early interactions. Still, it wasn’t completely off base either. Just something to keep in mind.