Expected more but got repetition and delays
My expectation was that the training and onboarding would be efficient and straight to the point. Unfortunately, that was not the case. There was quite a bit of repetition where the same information was covered multiple times without much added value. This made the sessions feel longer than necessary. Additionally, I had to wait around for access to certain features which slowed down my progress in learning how to use the software effectively. The training materials themselves were okay, but the delays and repeats meant that I ended up frustrated. I also found the automated updates to be a bit disruptive during the process, which further complicated my experience. Even the database setup took longer than I was told it would. What was fine was that the telephonic support was reachable, though their help was limited by the slow progress on my end. Overall, the experience did not match what I initially anticipated.