Expected more, but generally satisfied
Honestly, I felt WFHI’s software was pretty close to what I expected based on their descriptions. The sign-up and payment processes were straightforward, and the invoicing was clear from the start, which I appreciated a lot. The training module gave me a solid understanding of remote workflow management, so that matched my anticipation well. However, I had hoped the database feature would be a bit more flexible to suit my specific needs, but overall it worked fine with my daily tasks. The calling and dialer tools were user-friendly and reliable for my regular use, which was definitely a relief. Support was responsive, though sometimes the telephonic assistance could have been a little faster especially when I faced rare software glitches. Still, automatic updates were handled smoothly and I didn’t face any disruptions from those. In short, I’m good with what I got but think they could tweak the database features to be even better. That’s the only small reservation I have. Overall, though, WFHI’s offerings met my expectations quite well and I’m glad I went ahead with it.