5 out of 55 of 5Unverified experienceSupport and communication
expected lots of hassle but got easy, supportive help
I thought I’d have to figure a lot of this stuff by myself but it was surprisingly easy to get help when I needed it. Support calls felt friendly and not rushed, even when I was figuring things like using the dialer or updating the database. Usually, I expected to be stuck waiting or stuck trying to solve problems alone. This was way less stressful. It’s clear there’s a good system to keep the software updated automatically and the team was happy to answer my questions over the phone without making me feel like a bother. Definitely not what I expected, which was a good surprise.