Expected less waiting, got repeated follow-ups instead

Expected less waiting, got repeated follow-ups instead

I was initially expecting the sales process to be swift and straightforward with a clear timeline for each step. Instead, there were several instances where I had to wait longer than anticipated for responses, and had to repeat myself to different agents about the same query. The invoicing and sign-up stages, while clear, suffered from delays in confirmation which affected my perception of efficiency. Despite this, the information provided was correct and the staff professional. Overall, while I appreciate their effort, my expectation for a more streamlined and less repetitive communication process was not entirely met.