expected less waiting and repetition but overall decent
I was kinda expecting the sales and sign up process to flow smoothly with little waiting but it had a few hiccups for me. At first the emails took some time to arrive, which made me think maybe something was lagging behind. Then there was a bit of repetition in the phone calls where basic same questions were asked multiple times, which felt a little unnecessary. But on the plus side, the staff on call seemed generally friendly and ready to help which put me at ease. The time between signing up and getting access to the software wasn’t too long either which was good. No big delays in billing or invoicing too which keeps things moving nicely. So overall I got what I expected just with a few little annoyances regarding the back and forth communication and waiting periods. Still it was a service I would consider using again because the key parts worked out in the end.