3 out of 53 of 5Verified customerSupport and communication
Expected less wait but support me thoda zyada time laga
Main soch rahi thi ki support se baat karte hi woh problems jaldi solve hongi but mujhe kuch baar wait karna pada aur kai baar mujhe apni baat baar-baar repeat karni padi. Telephonic support team helpful to thi lekin unka process slow tha thoda. Mujhe laga tha ki agar main directly call karungi toh mera issue turant samjha jayega aur solution milega, lekin yeh dheere hua. Training ke dauran database aur dialer me problems aaye toh support ko bataya toh thoda explanation diya gaya par waiting time thoda frustrating tha. Expectations aur reality thoda alag lage is wajah se main thodi disappointed hoon.