Expected it to fit my work hours better
I signed up for WFHI's training and onboarding hoping it would easily fit the irregular hours I work, but the experience was mixed. The training modules were well structured and informative, and the online sessions were quite detailed, which I appreciated. However, the scheduled live sessions often conflicted with my other commitments, making it challenging to engage fully. The onboarding process itself was smooth, with clear steps and prompt communication, but the timing of the training felt rigid. I had to do some catch-up work on my own during odd hours, which led to fatigue after a long day. Additionally, while the content aligned well with what I expected to learn, balancing the training hours with my existing workload required considerable effort. The telephonic support was helpful when I reached out for clarifications, though response times varied. Overall, the training was valuable but didn’t accommodate the flexibility I hoped for, and the onboarding did its part adequately. I wish there had been more options for asynchronous learning to better match diverse schedules. Given that, my experience fell somewhere in the middle between expectations and reality.