expected it to be less tricky, took a bit more effort
When I first looked at their sales info, I thought it would be straightforward and clear. I imagined the product details and costs would be laid out very simply, but actually navigating the sign-up was a bit more involved than I thought it’d be. The explanations were good once I called support, but before that, it felt like I had to figure out some details on my own, especially around the features included and the trial period. Customer support was nice and took the time to clarify things, which helped me understand the value better. Compared to some other platforms I'd checked out, this one needed more patience and questions from my side before I felt confident buying in. That said, once you get through the initial steps, the whole process is pretty smooth. So it wasn’t hard once I put in the effort, but I did expect a clearer breakdown upfront, less back and forth. Overall, it shows the team is willing to assist well if you reach out, though the pre-purchase info could be more upfront and detailed.