Expected help to be more in-depth, got just about enough
I was not expecting much from the training and onboarding sessions but still hoped they would cover all basics comprehensively. Thankfully, most of what I encountered was manageable with the material provided. I felt the help offered was enough to get started, though not extensive or deeply personalized. I might reach out again for some guidance when I try more advanced features, but I expect that to be a rare need. The sign-up and payment process was straightforward, and updates to the software worked as expected. The balance between what I hoped for and what I got means I can continue using the platform without feeling frustrated but I don’t anticipate strong reliance on support going forward.