expected help but ended up managing on my own quite well
I honestly thought I would need assistance quite a bit with accessing and running the software, but surprisingly, everything felt pretty intuitive. Right from signing up, I found the dashboard and database access easy to handle without any external help. The automatic updates kept the software smoothly running and even improved the call tools without me having to do anything. When I did reach out to telephonic support, they were helpful but I realized most of the time I didn't really have to call. The training modules were comprehensive enough for me to get started and keep going without feeling stuck. So overall, while I was ready to seek help again, I think this time I can confidently handle it myself. The software clearly met my expectations better than I had imagined.