Expected hassle free setup but found a mix of one-time and ongoing work
When I first signed up, I thought the setup would mostly be one-time—get onboarded, configure everything, and then continue with minimal ongoing tasks. However, my experience revealed a bit of both. The initial training and onboarding were quite straightforward, which was good, but after that I noticed that some configuration tweaks and database updates kept popping up regularly. I didn’t expect this to be so involved and had to keep adapting to changes pushed in automatic updates. On the plus side, telephonic support was helpful when I reached out for clarifications on the continuous adjustments required. Still, I think the process demanded more ongoing effort than I expected from a remote workflow tool. So, while the foundation was simple enough, the upkeep felt like a steady commitment rather than an occasional task. Reflecting back, I realize now that my expectations of a one-off set-up clash with the reality of an evolving software requiring active participation along the way.