expected guidance but ended up figuring everything myself
I jumped into this with the hope that the software’s onboarding and access would be pretty hands-off with clear instruction, but that wasn’t the case. From signing up onwards, I found myself needing to troubleshoot each step on my own. The documentation seemed incomplete or lacking detail on how best to utilize the calling tools and database, so it became a bit overwhelming trying to get the workflow up and running. The automatic updates worked in the background but didn’t offer guidance on changes that impacted my setup. I did expect at least telephonic support to walk me through some of this, but responses were slow and often left me still unclear. So in the end, what I imagined as straightforward was much more a self-study and trial effort. This might suit someone used to solo problem-solving but felt more frustrating than helpful to me.