Expected good support but got frustration instead
I expected the telephonic support to be helpful if I needed assistance again, but unfortunately that was not the case. When I called, I found it difficult to get clear answers and the communication felt slow and confusing at times. I was hoping the priority assistance would make a difference, yet the experience left me more frustrated. The signing up process was okay, but beyond that, the responses did not meet my expectations at all. I understand that sometimes issues happen, but when I needed help the most, it did not come through. I doubt I will reach out to their support again unless things change, as I am not optimistic about getting quick or useful answers next time. The overall experience made me feel dissatisfied, which is disappointing considering the promises made about support.