Expected flexible hours, got exactly that and then some
I wasn’t sure how well the software and training would fit into my actual working hours, because sometimes I have odd shifts or need flexible timing. But with WFHI, I found it pretty cool that their setup and onboarding allowed me to manage my hours the way I wanted. The dialer and calling tools didn’t restrict me to any strict timetable, which was a relief after struggling with other systems that felt rigid. The training showed me how to use the database and remote workflow on my own schedule, which matched my expectations really well. There were moments when I thought maybe the payment or invoice processes might be a hassle with my changing shifts, but it all turned out more flexible than I expected. At the end I feel like the hours I actually work and the software’s features are in good sync, which was the main thing I hoped for before signing up. Honestly, I wasn’t sure if that would happen, but it did — so that’s a big plus in my book.