Expected flexible hours but got software locked to strict timings
I honestly expected the software to fit within the kind of hours I actually work, considering the remote workflow setup. However, the system’s access and scheduling options seem pretty rigid and didn’t align well with my availability. It required me to be logged in during specific hours that conflicted with my usual working patterns. I tried adjusting settings and rechecking onboarding steps several times, but the flexibility just wasn’t there. This made me quite frustrated since I had several important tasks that the software couldn’t accommodate at my pace. I’ve explained this issue before to support but the solutions offered felt temporary at best. The day-to-day use became challenging because of this mismatch and I couldn’t establish a comfortable routine. So in summary, the product didn’t work as I needed — it feels like it isn’t designed with varied work hours in mind and that’s a big drawback for me.