3 out of 53 of 5Verified customerSoftware and access
Expected flexible hours but got only partial fit
I hoped that the software access and its workflow would align perfectly with the flexible hours I work, but it turned out to be somewhat limited. While the calling dialer and database features are functional and accessible during my main working hours, the automatic updates sometimes happen during my busiest sessions, which reduces efficiency. I expected more seamless coordination so I could operate uninterrupted across all hours I prefer. The onboarding was clear, though, and the support team was generally responsive, which helped balance out the frustration. So while the system didn't fully meet the flexibility I was after, it still provided useful tools within the periods I could reliably use it.