expected flexible hours but alignment on call timing was exact
When I first looked into the product, I assumed the training and onboarding would offer flexible hours allowing me to work around my busiest times fairly easily. The signup and invoicing process was quick and transparent, which was great and met my expectations. As I got going with the training, the schedule turned out to be more strictly set than I anticipated, and the timing of live sessions wasn’t as adaptable as I hoped it would be. That was a bit of a letdown because my actual working hours vary day to day. On the plus side, the sales team clearly explained what to expect for these sessions upfront if I had listened more carefully. The calling tools and dialer worked well and the database was easy to filter and use. Overall, while the hours part could have better matched my needs, the onboarding and support were solid and the process was straightforward. So I’m glad I continued, but definitely the session timing was the main point that didn’t fit as expected.