Expected flexibility, got fixed hours disappointment
I really thought this platform would fit the kind of hours I actually work, but that was not the case at all. I explained my availability clearly from the start, expecting some flexibility with timings or at least some customization options. The sales process talked about accommodating different schedules but in reality, it felt very rigid and didn't reflect what I wanted. I tried getting clarity before signing up, but the pre-purchase information was just generic and didn’t really answer my specific needs. This mismatch made the whole experience frustrating because I had to adjust my routine to the system rather than the other way around. I kept hoping the onboarding or training would clarify if flexibility was possible, but it didn't. Honestly, it’s disappointing to see such a gap between expectation and actual offering. I had hoped for something that worked around my hours but instead ended up wasting time trying to fit a square peg into a round hole. So overall, the experience didn’t work well for me.