Expected flexibility but got fixed hours instead
I joined WFHI with hope that the training and onboarding would fit my irregular work schedule, but it really didn’t. They advertise some level of flexibility in the sessions, maybe expecting people to do them whenever they have time. In reality, it was very rigid with fixed times that never really matched my availability. I tried to explain my situation through support, hoping for a solution or alternate scheduling options, but the responses were generic and unhelpful. It felt like they didn’t genuinely consider different needs or timings. This was especially frustrating because I had cleared enough time thinking the onboarding flow would accommodate my situation. Instead, I found myself missing parts or rushing through segments just to keep up. The calling tools and dialer setup also required parallel attention during this time, which felt like another added stress. Overall, I wish the onboarding and training hours were more adaptable. It would have made the whole experience feel less like a struggle and more productive. As it stands, I was left with a sense of wasted effort and disappointment, which is exactly what I expected to avoid going in.