Expected faster startup, but reality was slower
I was hoping to get going quickly with the software and training because the initial information made it seem like a fast setup. One moment that stands out was when I tried to connect the dialer with the database feature; it took far longer than I anticipated to sync everything properly. The rest of the onboarding felt vague to me since I didn’t get many clear timelines or updates about progress. Telephonic support eventually helped clear some confusion, but by then several days had passed. The automatic updates are a nice touch, but they don’t make up for the initial delay getting started. I expected smoother invoicing and payment steps too, but those were okay rather than great. So while some parts were fine, my overall experience was definitely slower and less straightforward than what I signed up for.