Expected faster start, got slower onboarding
My initial expectation was that the onboarding process would be quick, letting me get to grips with the software in a couple of days. However, the reality was different as the training and setup took much longer than I anticipated. The process involved several steps and checkpoints which became quite tedious, and the instructions were not as straightforward as I had hoped. Some parts of the training did provide helpful guidance on using the calling tools and managing the database, which I appreciated. Still, the overall pace was slower than expected. The invoicing and payment system was clear and functioned as intended, which was one small relief. Yet, the extended time to get fully set up made me doubt the efficiency of the onboarding approach. I’d suggest clearer labeling and more concise training to improve this. While I acknowledge the support was responsive, the duration put a strain on my schedule more than I expected.