Expected faster start, got a slow setup
I expected to get things going much quicker based on the website’s description, but actually starting support and communication was a bit slow. There was one moment when I called the helpline and finally got a clear answer about setting up my account, which helped me move forward. However, beyond that, answers were vague and I wasn’t sure when I’d have full access to the calling tools. The training materials helped, but they didn’t arrive until several days later than I thought they would. Overall, what I got wasn’t what I initially expected in terms of speed, although the step where I finally connected with support was reassuring. I think people looking for instant onboarding might be disappointed, but those okay with a bit of wait might find it manageable.