Expected faster start, but setup took a while
I expected the sales and pre-purchase phase to get me going quickly, but it actually took longer. The sign-up process was smooth like I thought it would be, but getting full access to the calling dialer and database features took some time. Training was available as promised, but the speed was slower than I was hoping for. I thought I'd be up to speed within a couple of days, but it stretched closer to a week before I felt confident using everything independently. What seemed missing was a more guided walkthrough or checklist during onboarding to track progress better. I compared this with other software I've tried where onboarding has been more streamlined and faster. Still, the software works fine and support was okay when I used it. Just felt that initial momentum could’ve been faster to match expectations from the sales phase. Now that I’m familiar, it’s easier, but that missing quick start was something I noticed.