Expected faster start, but it took some time to settle
When I first signed up, I thought I'd be up and running with the WFHI software pretty quickly given the quick sign-up process. The initial onboarding was straightforward enough, and the training materials were thorough, but realistically, it took more time than I anticipated to fully integrate everything. While I liked how the calling tool and dialer worked well across my setup, I found the database feature a bit tricky to customize for my workflow at first. The telephonic support was decent – I could reach someone without much waiting, but sometimes explanations felt a bit generic. On the invoice and payment side, everything was smooth and transparent, which I appreciated. Overall, the software feels solid and updates happen automatically without hassle, which is a plus. So, my experience was a mix: some parts were seamless, others took longer to get the hang of. I think if the onboarding process was a bit more tailored, I could have started sooner. But I do find the platform helpful now and see potential for what I want to do with it going forward.