expected faster setup but the wait was notable
At first, I expected to be fully set up in a day or two, given the digital nature of the software and training modules. However, it actually took a bit longer than I thought to get going. You did provide telephonic support, which was helpful in clarifying some points, but the overall process felt stretched out at times. The software itself was fairly intuitive once I got access, and the calling tools performed well during my use. Still, the invoicing and payment setup was slower than my initial impression suggested. I appreciated that updates were automatic since I didn’t have to intervene frequently, but the onboarding felt a bit less streamlined than it could be. I want to be clear that there’s value here, especially with the database feature fitting into my workflow nicely, but from where I stand, you might consider speeding up the early stages. That could really raise user confidence right from the start, especially because I was eager to dive in much sooner than I actually could. It was a bit of a patience test during the early phases of setup, and you might want to address that.