Expected faster progress but got stuck more than once
I started the training with some optimism but was quite surprised by how repetitive some of the material felt. It seemed like I was going over the same instructions multiple times with little new information each session, which made me wonder if there was a glitch or miscommunication. Also, there were moments when I had to wait for support before proceeding, and those pauses interrupted my flow and made the onboarding slower than expected. On the plus side, the calls with support were helpful when they did respond, and the software itself looked promising once everything was set up. The dialer and database features seemed useful, but I wasn't completely sure if I was using them right due to the waiting and repetition dragging the process. I can’t say for sure if this was just me having a tough time or if the system was slower than it should be, but I did expect smoother progress from the start. I’m still hopeful it will get better as I get more used to the platform.