Expected faster onboarding but training had some delays
When I first signed up for the WFHI software and training, I expected to be ready for remote work setups within a few days, based on the onboarding promises. However, the initial training modules took longer than I anticipated, with certain segments feeling repetitive and not as interactive as I hoped. The call dialer setup was smooth enough, and I managed to use the database feature effectively within the first week, but the overall pace of training slowed my progress. Automatic updates to the software kept things running securely but sometimes reset my custom settings, which was frustrating. Telephonic support was responsive at times but also inconsistent, which affected my confidence in getting immediate assistance. Invoicing and payment processes were clear, though. Ultimately, while the software components worked adequately, the length and quality of training did not fully meet my expectations for quick onboarding.