Expected faster onboarding but some wait and repetition crept in
I was initially optimistic about the onboarding process because the training modules seemed comprehensive. However, I found myself repeating certain exercises to grasp how the dialer and calling tools work in the flow. Some concepts were covered multiple times, which sometimes felt redundant, but I guess that helps reinforce learning for a few people. Also, there was occasional waiting when I reached out to support for clarifications because phone lines were busy or the team was handling other queries. This slowed down my pace in getting fully set up and comfortable with the database feature. It surprised me how much repetition and delay were involved because I expected a smoother, more seamless start after signing up. I’m neither fully satisfied nor completely dissatisfied at this point, so I’m hoping future updates improve these aspects.