2 out of 52 of 5Unverified experienceSupport and communication
expected faster help but got slow unresponsive support
I expected at least consistent daily support when I started using the software but it just wasn’t the case. Days went by before some issues with the dialer were even acknowledged. The calling tool would freeze sometimes and I’d have to restart everything. Automatic updates didn’t fix these glitches at all either. Telephonic support was supposed to be helpful but I mostly waited on hold and then didn’t get clear solutions. I’d say it’s not what I signed up for and wouldn’t recommend if you want smooth day-to-day operation. The database feature did work okay but that’s about the only positive I can say from my experience here.