expected faster, got a lot of waiting and repetition
I was hoping the training and onboarding would be more streamlined and faster than what I experienced actually. The sessions had a lot of repetition and many times I felt like I was hearing the same things multiple times, which slowed my progress. Also there were instances where I had to wait for telephonic support to clarify some steps, causing delays. Expecting a smooth transition, I found that waiting for responses and repetitive explanations disrupted the flow. The database feature setup was explained more than once, but nevertheless, the waiting times for answers were not ideal. That said, the software updates happened automatically without disrupting my work, which was fine. Overall, I guess I should have anticipated the onboarding might take longer, but it did not match my expectations of promptness and efficiency in training and communication. While the training got me to a basic level, it definitely could have been improved to reduce wait times and repetition, or I would have preferred a faster and more confident start.