Expected fast help but lag gaya response, not impressed at all
Maine socha tha support team jab help chahiye hogi tab quickly response degi, par jab main kisi confusion ke baare mein call kiya toh response itna slow mila ki pareshan ho gayi thi. Mujhe baar baar bolna padta tha apna issue, aur kabhi kabhi lagta tha jaise koi actually seriously issue ko nahi le raha tha. Training main thodi baar tricky moments bhi aaye the jahan mujhe lag raha tha ki thoda sa guidance milega easily, par wo kabhi consistent nahi tha. Support ki baat karein toh main yeh kahungi ki agar future mein mujhe phir se help karni pade, toh main itna appreciate nahi karungi kyunki pehli baar experience theek nahi tha. Software aur dialer start hone mein thoda time lagta hai, ye chhoti si cheez hai par jab help milegi smooth wahi sabse zaroori hoga. Isliye maine socha ki feedback dena zaroori hai taki aap log apni communication ko improve kar sako. Sach kahun toh main thoda disappointed hoon kyunki option achha tha—but jo support mila wo mere expectations par khara nahi utar saka.