Expected fast help but got wait and repeat
My experience with the support and communication was somewhat frustrating compared to what I had previously used. I was expecting quick and clear guidance when I reached out, but often the responses were slow and required me to repeat the same issues multiple times. The labels and terminology they used in their explanations were not as straightforward as I expected, making it harder to follow sometimes. However, when assistance was provided, it was generally accurate and helpful. The sequence of support steps felt more tiresome than efficient. Compared to other services I've experienced, I hoped for a smoother process, but this was more repetitive. Overall, the communication wasn't poor but definitely below my expectations, leaving me wishing for a more streamlined and user-friendly approach from their support team for future queries.