Expected fast, got slow and buggy every day
I expected the software to at least run smoothly day to day, but my experience was quite the opposite. Initially, I thought the signup and onboarding would be easy as advertised, and for a short time, it seemed okay. However, after a few days, the dashboard kept lagging, and the dialer tool frequently crashed during calls, which was frustrating. I anticipated automatic updates would help improve functionality seamlessly, but instead, some of these updates introduced new bugs and slowed my workflow significantly. I tried using the database feature regularly, but syncing issues meant I constantly had to repeat steps to get accurate data. Support was available but didn’t resolve these repetitive technical problems promptly. The payment and invoicing system worked fine and reliably, which was one positive point, but it did little to improve the overall software usability. Compared to what I hoped, which was a fluid experience supporting remote tasks without interruption, this felt clunky and inconsistent every single day I used it, leaving me quite disappointed in the execution compared to my original expectations.